If for any reason the magicJack does not perform just as we say, return it to us during the first 30 days and your card will not be charged.

Top Questions Being Asked:

• 30 Day Trial Offer
  • After your free 30 day trial your card will be charged $39.95 for your magicJack which includes a one year license. The $39.95 price above will be authorized on your credit card, but not charged to your credit card until the end of your free trial period. Click here to buy now!
    If for any reason the magicJack does not perform just as we say, you can return it to us during the first 30-days, and your card will not be charged. To request a Return Authorization Number, follow these four steps:
    1. Click here and then ...
    2. In the comments, ask for an "RMA number".
    3. Press "Submit".
• Shipping/Order Status
  • You will receive a notification in your email when the order is fulfilled. Delivery without tracking usually takes 4-10 business days (no tracking) from when it was shipped.
    
    We also offer priority shipping with a tracking number, which usually takes 2-4 business days from when it was shipped. You will receive an email within 24 hours (we ship 6 days a week - excluding holidays) that will confirm your order and provide a tracking number.
    To track an order placed with priority shipping, visit http://www.usps.com, enter your tracking number under "Track and Confirm", press "Go".
• International Calling
  • Call any person on their magicJack number in any country and the call is free. Call back to the US from another country with your magicJack and it's free. Or, to dial directly from your magicJack number to an International number, registered magicJack users can purchase International minutes by logging in to their account at http://my.magicjack.com
• Voicemail
  • Free voicemail is included in your magicJack purchase.
    
    To access and personalize your voicemail:
    
    From the softPhone:
    Click the "Vmail" button
    Press zero to personalize settings
    
    From a telephone connected to the magicJack:
    Dial your 10 digit telephone number
    Press zero to personalize settings
    
    From an alternate telephone line such as a cell phone:
    Dial your 10 digit magicJack number,
    Press the * (star) key,
    Enter your password (default is 1234).
    
•  

“How To” Videos